Bugs and Fixes Funnel Enhancements & Bug Fixes Leads Management Marketing Automation: Referral Marketing Automation Trigger - 5/4/21 Ability to move emails from Outlook Inbox into “Funnel CRM” folder - 5/4/21 Waitlist Unit - 5/4/21 Marketing Automation: New “No Communication in X Days” Marketing Automation Triggers based on move-in date - 5/4/21 Tasks: Auto-complete Tasks - 5/4/21 Link to Add Another Task when task is completed - 5/4/21 Ability for users to opt into calls per team - 5/4/21 Better Handling of Failed Calls - 4/28/21 Community Name on Inbound Call Banner - 4/6/21 Tasks: Auto-complete tasks – Released 3/30/21 Bug Fixes CONTACT CENTER AGENTS CAN DIRECT DIAL LEASING AGENTS - 2/10/21 Marketing Automation: Referral Marketing Automation Trigger - 5/4/21 Ability to move emails from Outlook Inbox into “Funnel CRM” folder - 5/4/21 Waitlist Unit - 5/4/21 Marketing Automation: New “No Communication in X Days” Marketing Automation Triggers based on move-in date - 5/4/21 Tasks: Auto-complete Tasks - 5/4/21 Link to Add Another Task when task is completed - 5/4/21 Ability for users to opt into calls per team - 5/4/21 Better Handling of Failed Calls - 4/28/21 Community Name on Inbound Call Banner - 4/6/21 Tasks: Auto-complete tasks – Released 3/30/21 Allow adding blocked off time for other agents – Released 3/30/21 Rich Text Messenger (Part 1) - 4/15/21 HIDE MANUAL AS A LEAD SOURCE AND MAKE LEAD SOURCE FIELD REQUIRED FOR MANUALLY CREATED PROSPECTS - 2/11/21 ADDITIONAL LOSS REASONS - 2/11/21 BMR UNIT INDICATORS - 2/10/21 EXPECTED MOVE-IN DATE PULLS FROM YARDI WHEN GUEST CARD IS IN APPLICANT STAGE - 2/10/21 CONTACT CENTER AGENTS CAN DIRECT DIAL LEASING AGENTS - 2/10/21 Resident identifier in call banner Messenger Drafts Browser notifications in Chrome Add sounds when messages count or notifications count increments Ability to "Clear All" notifications in the Notification panel Hand off Logic between Contact Center and Leasing Archived January 11, 2022 Last updated: January 11, 2022
Bugs and Fixes Funnel Enhancements & Bug Fixes Leads Management Marketing Automation: Referral Marketing Automation Trigger - 5/4/21 Ability to move emails from Outlook Inbox into “Funnel CRM” folder - 5/4/21 Waitlist Unit - 5/4/21 Marketing Automation: New “No Communication in X Days” Marketing Automation Triggers based on move-in date - 5/4/21 Tasks: Auto-complete Tasks - 5/4/21 Link to Add Another Task when task is completed - 5/4/21 Ability for users to opt into calls per team - 5/4/21 Better Handling of Failed Calls - 4/28/21 Community Name on Inbound Call Banner - 4/6/21 Tasks: Auto-complete tasks – Released 3/30/21 Bug Fixes CONTACT CENTER AGENTS CAN DIRECT DIAL LEASING AGENTS - 2/10/21 Marketing Automation: Referral Marketing Automation Trigger - 5/4/21 Ability to move emails from Outlook Inbox into “Funnel CRM” folder - 5/4/21 Waitlist Unit - 5/4/21 Marketing Automation: New “No Communication in X Days” Marketing Automation Triggers based on move-in date - 5/4/21 Tasks: Auto-complete Tasks - 5/4/21 Link to Add Another Task when task is completed - 5/4/21 Ability for users to opt into calls per team - 5/4/21 Better Handling of Failed Calls - 4/28/21 Community Name on Inbound Call Banner - 4/6/21 Tasks: Auto-complete tasks – Released 3/30/21 Allow adding blocked off time for other agents – Released 3/30/21 Rich Text Messenger (Part 1) - 4/15/21 HIDE MANUAL AS A LEAD SOURCE AND MAKE LEAD SOURCE FIELD REQUIRED FOR MANUALLY CREATED PROSPECTS - 2/11/21 ADDITIONAL LOSS REASONS - 2/11/21 BMR UNIT INDICATORS - 2/10/21 EXPECTED MOVE-IN DATE PULLS FROM YARDI WHEN GUEST CARD IS IN APPLICANT STAGE - 2/10/21 CONTACT CENTER AGENTS CAN DIRECT DIAL LEASING AGENTS - 2/10/21 Resident identifier in call banner Messenger Drafts Browser notifications in Chrome Add sounds when messages count or notifications count increments Ability to "Clear All" notifications in the Notification panel Hand off Logic between Contact Center and Leasing Archived January 11, 2022