Action Item Reminder: Send Resident Email Notice on Pool Winterization
Wednesday, November 1, 2017
Resident Communications Plan.
Attention: All On-Site Associates
From the 10/18 and 11/1 E-Hours, we'd like to remind you that action is required to notify residents of pool winterization via email on November 1, 2017.
For a reminder of how to complete this action item, please review the below details.
For the original, full-length article on this topic, view Policy on Winterizing Outdoor Pool Heaters here.
Resident Communications Plan.
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Action Required: Send Resident Email notice on the date of closure (Wednesday, November 1).
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For communities with outdoor pools, you are responsible for sending residents an email notice on the date of closure (November 1, 2017*).
- *PNW properties may have completed this step earlier than November 1, as applicable.
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There are two versions of this notice available as email templates in RENTCafé Site Manager. Select the version that best applies to your community:
- Attention: Pool Closed for Winter
- Attention: Pool Not Heated for Winter
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Send the email notice via RENTCafé Site Manager.
- If you need a refresher on how to do this, please visit the RENTCafé wiki page – How to send emails to the residents.
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For communities with outdoor pools, you are responsible for sending residents an email notice on the date of closure (November 1, 2017*).
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Action Required: Post pool closure notices 2 weeks prior to the required date (Wednesday, October 18, 2017).
- Ensure residents understand that the pool is unavailable until May 1 by posting notices around the pool area.
- These notices should remain posted throughout the duration of the pool closure.
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There are two versions of this notice available. Select the version that best applies to your community:
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Pool Closed for Winter
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Pool Not Heated for Winter
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Pool Closed for Winter
Questions?
- If you have questions about RENTCafé Site Manager administrator functions, first reference the RENTCafé wiki page here. If you still require assistance, please contact AST@essex.com.
Last updated:
November 15, 2017