Attention: All Associates

An Essex associate received a realistic phone call from a non-existent division of Home Depot. Learn what to do if you encounter suspicious phone calls or emails. 

Caller posing as Home Depot Consumer Protection
An Essex associate reported that they received a phone call from an individual claiming to be from Home Depot's Consumer Protection Department.

The call appeared authentic, as the caller provided an 800-number and case reference number.
 
However, Home Depot does not have a Consumer Protection Department. The associate that received this call found it suspect, and called Home Depot's direct number to inquire. Home Depot officially confirmed that there is no consumer protection department. 

Report suspicious phishing activity
We'd like to say thank you to the associate that researched and reported this suspicious activity, and we encourage other associates to do the same.

To report suspicious phone calls, please contact infosec@essex.com.

Report any suspicious emails using the Phish Alert button in your email.