Attention: All Associates

What is Data Loss Prevention?
Data Loss Prevention (DLP) is a strategy  to protect the Personal identifiable Information (PII) and Payment Card Information (PCI) of our Residents, Prospects and associates. 

Essex's Data Loss Prevention Strategy
Essex has implemented DLP capabilities in our firewalls, SharePoint sites, online storage in Office365, and our email system to safeguard this sensitive information.  

What does this mean for our Essex associates?
If social security, passport information, Driver’s license or credit card numbers are detected in the body of an outbound email or in an unprotected attachment in an outbound email, the message will be quarantined for review and further action.  Our Information Security team will directly contact the sender of the email to ensure that they actually need to send this sensitive information in an unprotected email. 

How to make an encrypted PDF with Microsoft Word
Should you need to send this type of sensitive information via email, please follow these instructions to create a password-protected PDF that will more securely protect this sensitive information: How to make an encrypted PDF with Microsoft Word

Questions and Further Assistance
If you believe your email has been incorrectly quarantined, please send an email to infosec@essex.com