• The toll-free support line for the Service Desk has been replaced with a new phone number 949-524-4477.  Please remove the toll-free number from your address books since this number is no longer in service.
• Please use the self-service portal for assistance from service teams, ex; IT, HR, Learning & Development.
• You can access the portal by first logging into Okta at https://essex.okta.com and clicking the ServiceNow Application tile. 

• During normal support hours an agent will assist and open a ticket to track until resolved. If you call after support hours you can leave a voicemail and the next business day an agent will review and respond.

 
Thank you in advance in supporting our efforts to reduce costs while trying to maintain the best service possible.
-Service Desk