Since our teams began working from home in mid-March, nearly 1,600 associates have joined the Zoom boom! More than 22,000 meetings have been conducted, and Zoom messages sent and received in May has increased by more than three times the amount in April. 

On Friday, June 5, 2020, Zoom Chat will officially replace Skype Chat as our company standard for business instant messaging. Skype Chat will be automatically disabled for your business account sign-in, and the software will be removed from your programs at a later time.

If you were unable to attend one of the “Intro to Zoom Chat” sessions, feel free to browse our user tips for Zoom Chat or search for "Zoom Chat Tools" in the ServiceNow knowledgebase.