December 2019 Online Adoption Results
Attention: All On-Site Associates
December Online Adoption Results
Online adoption in December remained relatively steady in both online payments processed and online work orders submitted. Online payments processed increased .6%, bringing the final adoption rate to 79.2%. Online work orders remained flat from November with 86.1% adoption.
December's Most Improved Communities
Here's who showed the most improvement in December:
Communities with the Biggest Opportunity for Improvement
Here are the communities who have the biggest opportunity for improvement:
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Check out the full leaderboard to see where your community stood. Note: SightPlan pilot communities are excluded from online adoption tracking while participating in the pilot.
Continue Promoting Online Adoption
Keep up your current online adoption promotion efforts by using the "Chapman-Brown Plan" and advertising online adoption as part of a "go green" initiative. You can also use Site Manager to invite unregistered residents to enroll, leave the Mobile App flyer in apartment homes with each completed service request, and remind residents that they may pay through the web or by Apple Pay instead of using the app.
Questions?
Please direct leaderboard questions to Donna Rich.
Wednesday, January 22, 2020 - 11:07