Woodland Hills has a hot shot in Sandy Klein, AP Specialist, who is so awesome she has a wall full of compliments from vendors and residents!  
 
 
 
“Fortunately, without hesitation, Sandy was immediate to respond to my concerns.  Whether it was Sandy's area of familiarity or not, every step of the way, she continuously followed through, kept me well informed and resolved the matter promptly,” --Essex resident
 
“I have been working with Sandy Bauer over the past couple years as one of your vendors.   I wanted you to know what a JOY she is to work with. She is personable, professional and efficient!  Never in a hurry, always patient and kind.”--APD Appliance Parts Distributor

"I am a vendor, United Forces Security, on several of your properties.   I always get and handle complaints but hardly ever get compliments, so I know how important those calls/comments are. I sent 1 e-mail to Sandy Bauer and received an immediate response.  Now THAT is great customer service!!  I have not worked with her in a while, but every time I have had a question, issue or concern, she is quick to respond and is very attentive.  I just thought someone should know.   Have a great day!" –United Forces Security
 
"Thanks Sandy. You are the best middle (wo)man I have ever met! =-)" –Staples
 
"Hi Sandy excuse tardiness to tell you this but only just got the box gifts with 50 gifts, where one is yours, it's a bit fragile but I assure you will not regret receiving it, we noticed that you are very important for ESSEX we have no doubt, but for us even more, thanks for your effort we have no words to thank you. Just tell me where you'll take it please ..." --LAAIAMERICA Care Cleaning 
 
 
"Sandy is reliable, team player, she shows great initiative assuming additional duties and challenges."—Karen Wilson, AP Manager at Essex
 
"Sandy is very professional with excellent customer service skills.  It’s great that she is being recognized for these strengths.   Also, Sandy is very knowledgeable regarding the Accounts Payable processes, and is always willing to go the extra mile in assisting fellow AP team members."—Steve Scholz, AP Supervisor