Attention: All On-Site Associates

June Online Adoption Results

June showed increases in both online payments processed and online work orders submitted.

The month ended with overall online payment adoptions coming in at 77.9%--a 1.2% increase from May. Online work order adoption came in at 85.2%--a 1.6% increase from May.

June's Most Improved Communities

Here's who showed the most improvement in June:

June's Communities with the Biggest Opportunity for Improvement

Here are the communities who have the biggest opportunity for improvement:

Check out the full leaderboard to see where your community stood:

June 2019 Online Adoption Results

Continue Promoting Online Adoption

Keep up your current online adoption promotion efforts by using the "Chapman-Brown Plan" and advertising online adoption as part of a "go green" initiative.  You can also use Site Manager to invite unregistered residents to enroll, leave the Mobile App flyer in apartment homes with each completed service request, and remind residents that they may pay through the web or by Apple Pay instead of using the app. 

Questions?

Please direct leaderboard questions to Donna Rich.