"We found that our residents are happy to recognize the associates they have formed connections with. We just had to ask," notes Marc Trerotola, community manager at Bunker Hill.

Are you asking happy residents? :)

Check out some of Bunker Hill's awesome reviews which mention the whole staff, from leasing specialist Eric Lopez to Reggie Boatwright, senior maintenance technician to Dina Alfi, assistant manager! 

Want to be featured? Send your customer comment of the week to coolstuff@essex.com