Attention: Onsite Associates

Have a Question About Collections? Here’s Who to Contact
 
Do you need help with deposit accounting, dispute responses, or any issues related to past-due resident account balances? Your Collections team is here to help!
 
Who Do I Contact?
Here are a few common Collections items and who to contact to address them:

The Collections team’s main goal is to assist with recovering as much of your revenue as possible while providing you support in your day-to-day interactions with past residents.
 
If you have additional questions, please contact coll@essex.com.