CheckScan image quality issues
Wednesday, March 29, 2017
Attention: Leasing Office Associates
When scanning a check in CheckScan, does your image look fuzzy and hard to read, like this example below?
- We hope not! This image is poor quality, which will result in Wells Fargo rejecting this check and possibly the entire batch of checks.
- When you post a CheckScan batch in which more than 5 checks have image quality issues, Wells Fargo may reject the entire batch.
- If you’re having image quality issues, stop processing and contact IS Support at 1-844-377-3948 (1-844-ESSEX-IT)
Last updated:
April 12, 2017